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Help Desk / Won't send

 
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MHG
Regular Member


Joined: 08 Feb 2006
Posts: 96

PostPosted: Mon Sep 20, 2010 8:42 am    Post subject: Help Desk / Won't send Reply with quote

Hi, I tried to create a ticket in the help section - but it will not send. It says:
Create New Ticket

One or more required fields was invalid or not filled in.


ALL was filled in correctly. LOL, how do I get help?

Ticket was for:

I can't update website template, in the area where I have the news placed. It just won't save.

Thanks Smile

www.mhgservants.com
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OCCForums
OCC Administrator


Joined: 26 Sep 2006
Posts: 210

PostPosted: Mon Sep 20, 2010 9:05 am    Post subject: Reply with quote

Hi MHG,

Was there a valid email address and a valid ID number? That could have prevented the ticket from being sent. In the meantime, please try again. If it does not work for you, we will send you a special email address to send your questions to.

OurChurch.com
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MHG
Regular Member


Joined: 08 Feb 2006
Posts: 96

PostPosted: Tue Sep 21, 2010 6:14 am    Post subject: Reply with quote

Yes all was filled out correctly. Except the website - I didn't have http:// included. I did this time. That was the only difference.
Thanks for the help Smile
Have a Great Day
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